Michelle Owens
Client Care Specialist
For more than a decade, Michelle Owens has built her career on the foundation of exceptional customer service and genuine human connection. Her journey, spanning 10 years in call center and customer-facing roles, and the last 3+ years as a recruiter, has solidified her unwavering commitment to understanding and addressing the unique needs of every individual.
As a proud graduate of Virginia Tech, Michelle brings a strong foundation of critical thinking, a dedication to excellence, and Hokie pride to all her endeavors.
She believes in the power of active listening and strives to create an environment where everyone feels heard, respected, and supported. Her goal is to consistently deliver outstanding service and build lasting relationships through empathy and dedication.
