Nichole Potterf
Case Analyst
Born in Key West and raised in Athens, GA (Go Dawgs!), I bring more than two decades of customer service experience and a genuine passion for helping families navigate life’s toughest moments. As a proud brain aneurysm survivor, I approach every day with gratitude and resilience. I’m lucky to share life with the love of my life who stood by me through it all. Outside the office, I enjoy adventures with my loyal dog, Jax, and caring for my thriving houseplants. Whether I’m hiking in the mountains or relaxing by the beach, I’m dedicated to supporting our clients with empathy and care.
